顯示包含「小巴」標籤的文章。顯示所有文章
顯示包含「小巴」標籤的文章。顯示所有文章

2007/03/29

少立法,多執法

看新聞有時覺得好好笑,甚麼東西都算到政府頭上,尤其是星期日的電視新聞,環保團體指戶外廣告牌上燈泡太多,要政府立法規管,其他包括工人保障、家庭紛爭、愛護動物等問題,也要政府立法,或發上指引,茶怪想,政府怎麼辨? 它有能力對各行各業了解清楚? 究竟一個廣告牌應掛多少個燈泡,才算合理? 太多的法例只會幫倒忙,如何確實執行現有的法例更重要。廣告牌太亮,有否影響鄰居作息? 觸犯滋擾條例?

另一個好無聊的規例,是對付小巴超速問題,不知是誰想出來的主意,規定每輛小巴須安裝超速警告器,它全程顯示車速,每當超速,它就發出吵耳的bb聲響,它還印有小巴的車牌。作用是提醒乘客,叫他們如有不滿可投訴。結果,你都知,小巴繼續超速,超速警告器不停響,要乘客繼續坐過山車之餘,還要忍受噪音。小巴商又要承擔安裝警告器的成本,長期測驗和維修又是錢。 還有路段不同,車速限制不一,警告器沒有辦法因應不同路段的需要發揮「作用」。

其實要防止小巴超速方法好簡單 -- 抄牌,你一超速,就收「牛肉干」。執法不夠嚴謹,再立一千條例也沒用。


社會反對壟斷聲音此起彼落,要求政府訂立「公平競爭法」,思維方向和上述廣告牌的類似,就是有問題,就立法,茶怪對此有所保留,立法是否可以解決問題? 大財團有好多大狀律師幫手,與政府關係又好,取得waiver好易,繁文縟節只會加重中小企負擔。事實上,問題不在於現有的法例足夠與否,而是執行夠不夠徹底。以地產商為例,他們被指在賣地過程中達成協議,成功避免競爭。其實這類協議可能觸犯現有的競投法例,但事情不了了之。

2006/12/11

Minibus does not always run fast (or jump red lights)

i got to know Fat So when i rented an apartment flat through her, as a real estate agent. She was a stout, as her nickname suggests, yet energetic, woman in her early forties with a boy's haircut, a macho voice and a big easy smile. That day, she walked me through twelve apartments before we concluded a deal late in the evening. i expected to see her again around. However, what really took me by surprise was how i did. One morning i walked down the street for a newspaper, i found her sell newspapers at a newsstand.

So, Fat So sells million-dollar homes at night and five-dollar newspapers in the daytime. That's a good example for the high versatility of Hong Kong people. "How does that work?" i asked her. "I sleep less," she replied without hesitation. Fair enough. Fat So is one of the many part-time workers who sleep little. But why does Fat So sell home and newspapers, but other combination of goods like fruit and fish, dim sum and wanton, etc? The apparently unrelated combination of businesses of home and newspaper offers an important synergy Fat So cannot resist.

No one buys newspaper at night. In contrast, no one sees flats in the morning. A newsstand opens from dawn until 11 a.m. The busiest hours last about an hour when people grasp their newspapers on their way to office. It is meaningless, profitless, to leave the newsstand open for the rest of the day. On the other hand, home-seekers usually have to work, and are free to shop for flats at night only. On weekdays, the rush hours for a typical real-estate agency usually last two hours, from eight through ten in the evening although it opens all day long. Therefore, Fat So can capture the best moments of both businesses and earns her living efficiently.

Fat So is flexible enough to perform different tasks in a day. Unfortunately, many companies cannot.

All public transportations, from MTR to ferry, bus to taxi, were half-seated, at best, for the majority part of their working hours. See the empty well-air-conditioned buses wandering in the dark streets. See the long queue of taxis with their roof lights helplessly switched on. However, any transportation business has their once-and-for-all-day big shot during the rush hours. Besides, fast food chains, Cafe de Coral alike, convenience stores, such as 7-Eleven, especially for those located near business districts, are cold and quiet at night shifts. However,their lives all depend on business in the rush hours.

Rush hours are short, lasting about four hours a day, but they do pay. For public transportation along the right routes, stores at the right locations, working class voluntarily, or involuntarily, flood in from all directions, with no question asked. They enthusiastically squeeze into your trains and you don't even have to feel sorry about inadequate seats. At 8:30 a.m., they just love your trains. At 8:50 a.m., they chase your taxi. They hunt down breakfast with determination from your fast-food shop. They wipe out newspapers and snacks at your convenience store. No discount, fine.

That's an all-you-can-win situation in fixed, albeit short, period of time. To maximize revenue from the rush hours, businesses have to either speed up the customer turnover, that's to serve as many customers as possible, or increase the billing.

Minibus drivers go for the customer-turnover tactics. Riding in a minibus is a roller-coaster experience. Some minibus drivers commit speeding and ignore the speed-control alarms installed in their vans. i would rather the minibuses deactivate the alarms so that i can have a quieter environment, or the drivers should drive more slowly. Riding in a speedy van with the alarm persistently going off double the pain in the neck. Minibus drivers sometimes jump red lights. If you think that's their bad driving habits, you are wrong. i am sure, in the mid-afternoon, you have been long idled in an anchored minibus as the driver is expecting more customers to get aboard.

Those minibus "pilots", as if they fly aircraft, are not evil or bad kids. They take risks of their lives too. They do the stunts during rush hours only, like a hungry man having starved for a whole day. The reason is that they got only a short period of time to earn as much as they can. Their routes are typical long, for instance, from Kwun Tong to Tsuen Wan. Should they drive slowly, they cannot do many trips before the rush hours of that day are over.

Tea restaurant and fast food shops cannot increase the customer turnover as customers stay as long as they please. The lunch hours are from 12:30 p.m. to 2:00 p.m. It takes about half an hour for each customer to finish his or her meal. Therefore, the restaurant could possibly have a customer turnover of three times. Their strategy is to boost the sales per customer, by offering super-sized meal set. A big entree comes with a soup and tea or coffee, and sometimes butter bread. The restaurants deliberately boost the meal sizes so that higher meal prices can be justified. They do not do that all day, but only in the rush hours. They have slim and inexpensive tea sets when the shops are quiet.

Most restaurants in Central do not even open for dinner because the business district becomes a ghost town after sunset, except for the pub and fancy restaurants in Lan Kwai Fong and SOHO area. The lunch-hour battles for those restaurants are even tenser.

Yet another solution for the rush-hour problems is to do something productive during the quiet hours, like Fat So does. But not many fixed assets, whether they are motor vehicles or restaurants, can be converted to cater different services day in and day out.

Banks are becoming more flexible to a certain extent. Recently, banks are bolstering their improving services by extending their business hours. In fact, basic banking services are performed during normal office hours. The extra hours during weekends are for their promotion of investment and insurance plans, and nothing else because they understand that people are free to deal with their personal finance at leisure timeonly.

Unlike Fat So, most of us stick to a single job. A survey shows that Hong Kong people works 51 hours long a week. Among jobs taking the longer hours are retail and catering services. i believe the really busy hours for most of those jobs last last than 25 hours a week. Why do people work overtime? 40% of respondents say they stay late to be seen. If only all the bosses in Hong Kong know Fat So and how well she works.

Next time, i will revisit the topic about Octopus cards and how they are helping solve the rush-hour problems.

Nov 21, 2006
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